Allergy alert 9 May 2018

Remeo Gelato recalls Stracciatella Di Bergamo Gelato because of undeclared nuts

Yes – this has been recalled
Affected
Stracciatella Di Bergamo Gelato
The problem
Nuts
Allergen
Nuts – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
What to do
If you have bought the above product and have an allergy to nuts, do not eat it. Instead return it to the store from where it was bought for a full refund.
Source: Food Standards Agency Official notice ↗

Products affected

Stracciatella Di Bergamo Gelato

  • Pack size: 500ml
  • Batch code LO18M22 · Best before 22 October 2019

Risk

Nuts
This product contains nuts making it a possible health risk for anyone with an allergy to nuts.

Action taken by the company

Remeo Gelato is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a recall notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product.

What you should do

If you have bought the above product and have an allergy to nuts, do not eat it. Instead return it to the store from where it was bought for a full refund.

More information

Remeo Gelato is recalling a batch of its Stracciatella Di Bergamo Gelato due to a packing error. The product may contain Pistachio ice-cream in error which contains pistachio that is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to nuts. This particular batch of product has only been sold in Waitrose.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 9 May 2018. This page summarises an official notice. Details can change – always follow the official notice.

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