Vehicle recall 1 September 2017

Renault ZOE recall: Gearbox may fail to hold in park position ‘p’ and vehicle could roll away

Yes – some of these vehicles are being recalled
What's wrong
If the vehicle is parked on a hill with park selected and the parking brake off or not fully applied the vehicle may not stay stationary. This results in a higher risk of collision.
What to do
Contact a Renault dealer to book the free repair. Recall the vehicles that are likely to be affected and replace the parking brake mechanism and park wheel which are inside of the reducer.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

If the vehicle is parked on a hill with park selected and the parking brake off or not fully applied the vehicle may not stay stationary. This results in a higher risk of collision.

The fix

Recall the vehicles that are likely to be affected and replace the parking brake mechanism and park wheel which are inside of the reducer.

Vehicles affected

Model Built from Built to Vehicles
ZOE 1 Jul 2015 31 Jan 2016 561

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 1 September 2017. This page summarises an official notice. Details can change – always follow the official notice.

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