Vehicle recall 12 August 2022

Rolls-Royce Ghost and Ghost Extended Wheelbase recall: EMERGENCY CALL (eCall) FUNCTION IS NOT AVAILABLE

Yes – some of these vehicles are being recalled
What's wrong
Due to a coding error during production affected vehicles received an incorrect option code that blocks connected services. As a result the Emergency call (eCall) function is not available.
What to do
Contact a Rolls-Royce dealer to book the free repair. A new vehicle order will be installed on affected vehicles to unblock connected services (including eCall).
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

Due to a coding error during production affected vehicles received an incorrect option code that blocks connected services. As a result the Emergency call (eCall) function is not available.

The fix

A new vehicle order will be installed on affected vehicles to unblock connected services (including eCall).

Vehicles affected

Model Built from Built to Vehicles
Ghost 3 Mar 2022 14 Jun 2022 28
Ghost Extended Wheelbase 3 Mar 2022 14 Jun 2022 28

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 12 August 2022. This page summarises an official notice. Details can change – always follow the official notice.

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