Ruida Black Ceramic Hair Straighteners sold via eBay
- Affected
- Black hair straighteners packaged in a black cardboard box.
- The problem
- The product presents a serious risk of electric shock as the shape of the plug can allow access to live parts.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – Hair Straightener |
|---|---|
| eBay item number | 384926381544 |
| Country of Origin | Unknown |
| Product Description | Black hair straighteners packaged in a black cardboard box. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of electric shock as the plug supplied with the product is noncompliant and can allow access to live parts. Also, during testing it was identified that the basic insulation of the wires is in contact with accessible metal parts. If the basic insulation was to wear over time and the wire touches an external metal part, the user could touch this part and receive an electric shock. Some of the required documentation and markings were not present.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
OPSS are requiring the withdrawal of the product from the market.
The listing has been removed by the online marketplace (eBay).
Additional information
PSD case number: 2208-0387
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 10 August 2023. This page summarises an official notice. Details can change – always follow the official notice.