Runwick Roastery Ltd recalls Cupsmith Truly Magnificent White Hot Chocolate due to undeclared milk
- Affected
- Cupsmith Truly Magnificent White Hot Chocolate
- The problem
- Milk
- Allergen
- Milk – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
- What to do
- If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not drink it. Instead return it to the store from where it was bought for a full refund.
Products affected
Cupsmith Truly Magnificent White Hot Chocolate
- Pack size: 240g
- Best before 31 December 2018 & 31 March 2019
Risk
Milk
This product contains milk making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.
Action taken by the company
Runwick Roastery Ltd is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. This notice explains to customers why the product is being recalled and tells them what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not drink it. Instead return it to the store from where it was bought for a full refund.
More information
Runwick Roastery Ltd is recalling Cupsmith Truly Magnificent White Hot Chocolate because it contains milk which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 27 April 2018. This page summarises an official notice. Details can change – always follow the official notice.