Samnate Electric Wax Warmer
- Affected
- Black wax heater aroma diffuser with black electrical lead and incorporated switch, packaged in white cardboard box
- The problem
- The product poses a serious risk of electric shock as the internal wiring ha only been fitted with basic insulation and is in contact with the accessible metal enclosure.
- What to do
- The product was rejected at the border and destroyed.
Product information
| Type | Electrical appliances and equipment – Electric Wax Warmer |
|---|---|
| Barcode | X001BFDX4V |
| Other product identifiers | Samnate UK Lamp, 1/13 |
| Country of Origin | Hong Kong |
| Product description | Black wax heater aroma diffuser with black electrical lead and incorporated switch, packaged in white cardboard box |
| Product Report and Image | Link to Product Image and PDF |
Hazard
This product poses a serious risk of electric shock as the internal wiring ha only been fitted with basic insulation and is in contact with the accessible metal enclosure. Furthermore, internal wiring passed through a metal plate, which did not have rounded edges, and no bushing was provided. It is possible for the insulation to wear away and the wire to come into contact with the accessible metal closure, causing it to become live and give the user an electric shock.
This product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product was rejected at the border and destroyed.
Additional information
PSD case number: 2112-0301
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 24 December 2021. This page summarises an official notice. Details can change – always follow the official notice.