Sandal Whitening Beauty Cream (2508-0103a)
- Affected
- Orange face cream sold in a plastic tub and green cardboard box.
- The problem
- The product presents a serious chemical risk as it was found to contain mercury.
- What to do
- Owners of the affected product should stop using it immediately and seek redress from the place of purchase.
Hazard
The product presents a serious chemical risk as when tested, the cream was found to contain 14860mg/kg (1.49%) mercury. Mercury is prohibited for use in cosmetic products.
For more information on how exposure to mercury can affect your health, please visit https://www.gov.uk/government/publications/mercury-properties-incident-management-and-toxicology/mercury-general-information.
The product does not meet the requirements of Regulation (EC) 1223/2009.
Corrective action
The product has been seized from the retailer (Choice Halal Centre, Crawley) and is awaiting destruction.
Owners of the affected product should stop using it immediately and seek redress from the place of purchase.
Additional information
PSD notification number: 2508-0103
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 12 December 2025. This page summarises an official notice. Details can change – always follow the official notice.