Sauna Heating Mat
- Affected
- Sauna heating mat supplied with a white controller.
- The problem
- The product presents a high risk of electric shock as the internal build quality is poor.
- What to do
- The product has been destroyed at the border.
Product information
| Type | Electrical appliances and equipment – Sauna heating mat |
|---|---|
| Model | XC-RZT02 |
| Country of Origin | China |
| Product Description | Sauna heating mat supplied with a white controller. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk of electric shock as the internal build quality is poor. There is inadequate separation between the primary and secondary circuits and the creepage requirements of the standard are not met. The internal components of the flexible part are accessed by cutting open the casing. The transformer is of a poor build quality because there is inadequate separation between the primary and secondary windings.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been destroyed at the border.
Additional information
PSD case number: 2305-0158
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 26 June 2023. This page summarises an official notice. Details can change – always follow the official notice.