Scentsy Rose Gold Ceramic Mini Warmer Base with Wall Plug
- Affected
- Base for ceramic or metal mini warmer and one 15-watt bulb as heating element for use with Scentsy Bars supplied in white cardboard box. Dish supplied in accompanying box.
- The problem
- The product presents a serious risk of electric shock as the neutral and earth pin too close together, increasing the risk of arcing.
- What to do
- The product has been withdrawn from sale. If you own one, stop using it and contact the seller.
Product information
| Type | Electrical appliances and equipment – mini wax warmer |
|---|---|
| Brand | Scentsy |
| Barcode | 42265 |
| Country of Origin | China |
| Product Description | Base for ceramic or metal mini warmer and one 15-watt bulb as heating element for use with Scentsy Bars supplied in white cardboard box. Dish supplied in accompanying box. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of electric shock as the plug pins on the device were not compatible with socket outlets conforming to BS1363, with the dimension of the plug module from the earth pin to the neutral pin smaller than the minimum requirement, which can lead to arcing and damage to the plug. The user can experience an electric shock when plugging in, or unplugging, the plug from the socket.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been withdrawn from the market.
Additional information
PSD case number: 2303-0117
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 23 May 2023. This page summarises an official notice. Details can change – always follow the official notice.