Schneider Electric – Compact Moulded Case Circuit Breaker
- Affected
- Electrical protection device that is used to protect an electrical circuit from excessive current, which can cause overload or short-circuit.
- The problem
- The product presents a high risk of fire due to the potential presence of a non-conforming component.
- What to do
- The manufacturer have notified direct customers of the risk and launched a replacement programme.
Product information
| Type | Electrical appliances and equipment – Moulded Case Circuit Breaker (MCCB) for use in commercial premises |
|---|---|
| Models | ComPact NSX, NSU, NSC 400 – 630 amps; EasyPact CVS, EZC, EZD, EZS, CSU 400 – 630 amps; PowerPact L 250 – 600 amps. |
| Date range of potentially affected items | TC-2019-W21-3 ~ TC-2019-W22-2; TC-2019-W24-2 ~ TC-2019-W24-4; TC-2019-W46-2 ~ TC-2019-W47-3; TC-2019-W51-5 ~ TC-2021-W14-4 |
| Country of Origin | France |
| Product Description | Electrical protection device that is used to protect an electrical circuit from excessive current, which can cause overload or short-circuit. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The moulded case circuit breakers (MCCB) within the scope of the corrective action have been identified as presenting a risk of overheating, potentially resulting in fire, the production of smoke, or arc flash in rare circumstances.
The affected MCCBs may contain a non-conforming component, which may result in the circuit breaker not operating as intended under certain conditions. A short circuit on the electrical downstream network will not trigger the safety protection of the MCCB because of this non-conforming component. Consequently, high current will flow in the load, cable and MCCB, which may lead to fire and smoke depending on the size of the installation and of the short-circuit level.
The moulded case circuit breakers within the scope of the corrective action do not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
Schneider Electric has taken the following corrective measures:
- Notified all direct customers of the risk associated with the potentially affected MCCBs.
- Ensured third parties or end users have been notified.
- Offered to replace on site the potentially non-conforming component or replace the MCCB.
- Provided safety instructions for any intervention, including product date code identification.
- Provided a warning label informing users of the hazards and that product requires remediation.
Additional information
PSD case number: 2308-0038
Notified by: Health and Safety Executive
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 14 August 2023. This page summarises an official notice. Details can change – always follow the official notice.