Safety warning Serious risk 24 October 2022

Shenzhen Putuo Technology Power Adapter

Yes – there is an official safety warning for this
Photo of Shenzhen Putuo Technology Power Adapter
Photo: official notice
Affected
Black and white USB power adapters with writing on plug surface, 3-pins and narrow distance between pins and edge of plug.
The problem
The product presents a serious risk of electric shock due to poor insulation, creepage and clearance distances and noncompliant plug dimensions.
What to do
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – power adapter
Brand Shenzhen Putuo Technology
Models BP1908-PD+QC; BP1908-PD; PT-WC-2S
Amazon ASIN B0BD77TXDH, B0B7J62MX6, B09MLRSTKX
Country of Origin China
Product description Black and white USB power adapters with writing on plug surface, 3-pins and narrow distance between pins and edge of plug.
Product Report and Image Link to Product Image and PDF

Hazard

The product presents a serious risk of electric shock as the mains plug module did not meet the dimensional requirements of the relevant standard, BS 1363, meaning the user could access live parts when plugging in, or unplugging, the plug from the socket. The product also possessed insufficient insulation required for Class II equipment and there was insufficient creepage and clearance distance between the mains potential input circuits and low voltage output circuits for Class II equipment.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.

Corrective action

The listing has been removed by the online marketplace (Amazon).

We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.

Additional information

PSD case number: 2210-0044

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 24 October 2022. This page summarises an official notice. Details can change – always follow the official notice.

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