Sigenergy SigenStor Energy Controller with quick connect AC plug
- Affected
- AC plug for an energy control unit.
- The problem
- The product presents a risk of burns as the quick connect AC plug may overheat in cases where it has been installed not in accordance with the manufacturer’s instructions.
- What to do
- Owners of affected products who require further information should contact: sigenservice.uk@sigenergy.com
Product information
| Type | Electrical appliances and equipment – Adaptors |
|---|---|
| Brand | Sigenergy |
| Model | 8.0kW, 10.0kW and 12.0kW connectors for single phase supply |
| PNs | 1104002700, 1104002800 and 1104002900 |
| Country of Origin | China |
| Product Description | AC plug for an energy control unit. |
| Product Report and Image | Link to product image and PDF |
Hazard
In rare cases, the quick connect AC plug may present a risk of overheating and burns in cases where it has been installed not in accordance with the manufacturer’s instructions.
Corrective action
The manufacturer has initiated a modification programme to warn customers of the risk and arrange for on-site inspection and repair of affected products.
Owners of affected products who require further information should contact: sigenservice.uk@sigenergy.com
You do not need to contact Sigenergy if:
-
Your EC controller was installed and commissioned after February 2026 (as your product is unaffected)
-
Your product has already been replaced
Additional information
PSD notification number: 2604-0013
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 23 April 2026. This page summarises an official notice. Details can change – always follow the official notice.