Silver Incense Burner
- Affected
- Silver incense burner with ornate patterns and red power button, with black power supply cord.
- The problem
- The product has been assessed as presenting a serious risk of electric shock due to insufficient insulation.
- What to do
- The product has been withdrawn from sale. If you own one, stop using it and contact the seller.
Product information
| Type | Electrical appliances and equipment – Incense burner |
|---|---|
| Model Number | TC-049 |
| Barcode | 6968586701237 |
| Country of Origin | China |
| Product Description | Silver incense burner with ornate patterns and red power button, with black power supply cord. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of electric shock as accessible conductive parts are separated from live parts by only basic insulation. If the insulation were to break down, the metal surface of the burner could become live and give the user an electric shock.
Improvements are required to marking, labelling and documentation.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been withdrawn from the market.
Additional information
PSD number: 2312-0113
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 26 April 2024. This page summarises an official notice. Details can change – always follow the official notice.