SIP Industrial Products Fireball ID78 23kW Diesel Infra-red Heater
- Affected
- Diesel Heater for use in medium sized garages and workshops.
- The problem
- It is possible that over fuelling of the combustion chamber may occur, leading to a chamber temperature beyond intended design parameters.
- What to do
- Owners should contact SIP Industrial immediately to arrange a return of the unit(s).
Product information
| Type | Electrical appliances and equipment – Infra-red diesel heater |
|---|---|
| Brand | SIP Industrial Products |
| Model | Fireball ID78 |
| Barcode | 5012713005918 |
| Batch numbers | P0062511 and P0062954 |
| Country of Origin | China |
| Product Description | Diesel Heater for use in medium sized garages and workshops. |
| Product Report and Image | Link to product image and PDF |
Hazard
It is possible that over fuelling of the combustion chamber may occur, leading to a chamber temperature beyond intended design parameters. This over fuelling leads to flames extending through the front radiation plate, and during prolonged use, the front radiation plate may be subject to thermal fatigue leading to embrittlement and failure of the radiation plate. The failure of this plate exposes the interior of the combustion chamber and ultimately leads to an open flame and hot material potentially discarded on the ground in front of the unit.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016
Corrective action
Recall of the product by the manufacturer.
SIP Industrial has published recall information on its website at: https://www.sip-group.com/sip-product-recall-for-item-09307
Owners should contact SIP Industrial immediately to arrange a return of the unit(s).
- Tel: 01509 500400
- Email: customerservice@sip-group.com
Additional information
PSD notification number: 2503-0026
Notified by: Health and Safety Executive
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 21 May 2025. This page summarises an official notice. Details can change – always follow the official notice.