Vehicle recall 25 March 2020

Skoda Kamiq and Scarla recall: The e-call function may not work correctly

Yes – some of these vehicles are being recalled
What's wrong
Due to a fault of the software of the OCU control unit (Online Connectivity Unit) the e-call function may work incorrectly.
What to do
Contact a Skoda dealer to book the free repair. An update of the software of the OCU control unit has to be carried out.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

Due to a fault of the software of the OCU control unit (Online Connectivity Unit) the e-call function may work incorrectly.

The fix

An update of the software of the OCU control unit has to be carried out.

Vehicles affected

Model Built from Built to Vehicles
Kamiq 10 Jul 2019 7 Feb 2020 3,782
Scarla 10 Jul 2019 7 Feb 2020 3,782

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 25 March 2020. This page summarises an official notice. Details can change – always follow the official notice.

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