Safety warning Serious risk 18 November 2024

Socket Multi Port Charger, WLX-H12

Yes – there is an official safety warning for this
Photo of Socket Multi Port Charger, WLX-H12
Photo: official notice
Affected
Multi-port charger device which includes a wireless charging ‘stand’ for a mobile phone.
The problem
The product presents a serious risk of fire as it is inadequately earthed.
What to do
The import has been rejected at the border and destroyed.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Charger
Model WLX-H12
Country of Origin China
Product Description Multi-port charger device which includes a wireless charging ‘stand’ for a mobile phone.
Product Report and Image Link to product image and PDF

Hazard

The product presents a serious risk of fire as it is inadequately earthed. The fuse within the plug does not contain granular filler, which is required to ensure the safe operation of the fuse under fault conditions. Under fault conditions, the plug could overheat and ignite, causing a fire.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.

Corrective action

The import has been rejected at the border and destroyed.

Additional information

PSD number: 2411-0029

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 18 November 2024. This page summarises an official notice. Details can change – always follow the official notice.

Website built by: www.NocturnalMedia.co.uk