Sorand Water Heater 2000W
- Affected
- Made of PVC, pure copper and stainless-steel material. 1.5M cable. Product enclosed in a blue, water themed package with a printed picture of two pool immersion heaters.
- The problem
- The product presents a serious risk of electric shock due a live wire inside the product that can become loose and the product is not earthed.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – Pool immersion heater |
|---|---|
| ASIN | B07ZH7TDZW |
| Electrical ratings | 220-250V AC 2000W |
| Country of Origin | China |
| Product description | Made of PVC, pure copper and stainless-steel material. 1.5M cable. Product enclosed in a blue, water themed package with a printed picture of two pool immersion heaters. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a risk of electric shock as, during use, a live wire inside the product can become loose and due to the product being unearthed, the product becomes live. If the consumer were to test the water while the heater is still plugged in and submerged in the water, there is the risk of electric shock.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
Recall of the product from end users and the listing has been removed from the online marketplace – Amazon.
Additional information
PSD case number: 2102-0140
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 9 April 2021. This page summarises an official notice. Details can change – always follow the official notice.