Soupologie recalls soup products because of possible contamination with Listeria monocytogenes
- Affected
- Soupologie 5 a day Classic Tomato with Carrot & Red Pepper Soup; Soupologie Broccoli, Pea & Basil Soup; Soupologie Pea & Leek Soup
- The problem
- The products listed above may be contaminated with Listeria monocytogenes.
- What to do
- If you have bought any of the above products, do not eat them. Instead, return them to the store from where they were bought for a full refund (with or without a receipt).
Products affected
Soupologie 5 a day Classic Tomato with Carrot & Red Pepper Soup
- Pack size: 600g
- Batch code 03969 · Best before 1 October 2019
Soupologie Broccoli, Pea & Basil Soup
- Pack size: 600g
- Batch code 03984 · Best before 2 October 2019
Soupologie Pea & Leek Soup
- Pack size: 600g
- Batch code 03980 · Best before 2 October 2019
Risk
The products listed above may be contaminated with Listeria monocytogenes.
Symptoms caused by this organism can be similar to flu and include high temperature, muscle ache or pain, chills, feeling or being sick and diarrhoea. Some people are more vulnerable to listeria infections, including those over 65 years of age, pregnant women and their unborn babies, babies less than one month old and people with weakened immune systems.
Action taken by the company
Soupologie is recalling the above products. Point-of-sale notices will be displayed in all retail stores that are selling these products. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the product. Please see the attached notices.
What you should do
If you have bought any of the above products, do not eat them. Instead, return them to the store from where they were bought for a full refund (with or without a receipt).
More information
Soupologie has taken the precautionary step of recalling three varieties of soup because they may contain Listeria monocytogenes.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 14 September 2019. This page summarises an official notice. Details can change – always follow the official notice.