Southern Arbor Electric Rechargeable Hot Water Bottle sold via TikTok Shop
- Affected
- Grey electric rechargeable hot water bottle.
- The problem
- The product presents a serious risk of fire as there is a lack of thermal protection to prevent overheating.
- What to do
- The product has been recalled from end users. Owners are advised to stop using the product immediately and contact the distributor they purchased from to request redress.
Product information
| Type | Electrical appliances and equipment – Heating System Controls |
|---|---|
| Brand | Southern Arbor |
| Model | QM-01 |
| Barcode | 69615846554 |
| Serial / Batch Number | 54513127286 |
| Country of Origin | China |
| Product Description | Grey electric rechargeable hot water bottle. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of fire because there is a lack of thermal protection to prevent overheating when it is subject to misuse. As there are no supplied instructions, it is possible that no water will be added to the product, and whilst it is plugged in and charging, it may ignite whilst the user is not present, causing harm to consumer and home. Additionally, the adaptor supplied with the product has incorrectly sized pins and does not meet the requirements of the relevant standard.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.
Corrective action
The product has been recalled from end users. Owners are advised to stop using the product immediately and contact the distributor they purchased from to request redress.
The listing has been removed by the online marketplace (TikTok Shop).
Additional information
PSD notification number: 2511-0055
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 12 January 2026. This page summarises an official notice. Details can change – always follow the official notice.