Stanley 1913 Trigger Action and Switchback Travel Mugs
- Affected
- The Switchback includes two core products and Trigger Action includes nine core products, both in numerous colours that vary by product.
- The problem
- The product poses a risk of burns as the lid threads can shrink when exposed to heat and torque, causing the lid to detach during use.
- What to do
- Stanley 1913 has asked all their customers currently in possession of the Switchback or Trigger Action travel mugs to immediately stop use of these products and submit a request through this website for a free replacement lid: https://stanley1913tmrecallint.expertinquiry.com/ or by calling 0800 249 4582.
Product information
| Type | Kitchen / cooking accessories – Travel mug |
|---|---|
| Country of Origin | China |
| Product Description | The Switchback includes two core products and Trigger Action includes nine core products, both in numerous colours that vary by product. |
| Product Report and Image | Link to product image and PDF |
List of Affected Products
| Product name | Product Identifiers Numbers |
|---|---|
| Switchback Travel Mug 12oz (354ml) | 20-01437 |
| Switchback Travel Mug 16oz (473ml) | 20-01436 |
| Trigger Action Travel Mug 8.50z (250ml) | 20-02824 |
| Trigger Action Travel Mug 12oz (354ml) | 20-02033, 20-02825 |
| Trigger Action Travel Mug 16oz (473ml) | 20-02030 |
| Trigger Action Travel Mug 20oz (591ml) | 20-02034, 20-02746 |
Hazard
Stanley 1913 have issued a voluntary recall of the Switchback and Trigger action travel mugs because the lid threads can shrink when exposed to heat and torque, causing the lid to detach during use, posing a burn hazard.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users.
Stanley 1913 has asked all their customers currently in possession of the Switchback or Trigger Action travel mugs to immediately stop use of these products and submit a request through this website for a free replacement lid: https://stanley1913tmrecallint.expertinquiry.com/ or by calling 0800 249 4582.
Additional information
PSD notification: 2501-0097
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 17 February 2025. This page summarises an official notice. Details can change – always follow the official notice.