Stationary Hair Steamer
- Affected
- White stationary hair steamer.
- The problem
- The product presents a high risk of electric shock as the plug face does not meet the dimensional requirements of BS 1363 and therefore cannot make a secure connection to the socket. It also has a counterfeit fuse, presenting a risk of fire.
- What to do
- The import has been rejected at the border.
Product information
| Type | Electrical Appliances and Equipment – Hair Treatment |
|---|---|
| Country of Origin | China |
| Product Description | White stationary hair steamer. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk of electric shock as the plug face does not meet the dimensional requirements of BS 1363 and therefore cannot make a secure connection to the socket. The plug fuse also does not contain a ballast and is deemed counterfeit. A compliant fuse with ballast is required to ensure the safe operation of the product under fault conditions. Without this, the plug may overheat and/or explode.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.
Corrective action
The import has been rejected at the border.
Additional information
PSD notification number: 2604-0094
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 29 May 2026. This page summarises an official notice. Details can change – always follow the official notice.