Steam Sauna (Model TW-SG18)
- Affected
- White plastic unit with controls and power supply.
- The problem
- The product presents a serious risk of electric shock due to inadequate earthing and securing of internal wiring.
- What to do
- The product has been destroyed.
Product information
| Type | Electrical appliances and equipment – Electric Steam Sauna |
|---|---|
| SKU | G1065-SGS-PS08-UK |
| Other product identifier | RVG 1065-211108-0001-965 S25HAUK20157 |
| Country of Origin | Hong Kong |
| Product Description | White plastic unit with controls and power supply. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of electric shock as the appliance was inadequately earthed. The clamping means was not adequately secured against accidental loosening and the terminal had not been sufficiently tightened. The sample had not been accompanied by adequate instructions and safety information in a language easily understood by consumers and other end-users.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been destroyed at the border.
Additional information
PSD case number: 2202-0218
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 3 January 2023. This page summarises an official notice. Details can change – always follow the official notice.