Steelcase flex Mobile Power, Model A1705
- Affected
- A portable battery system featuring a mobile power unit and charging tray.
- The problem
- The product may overheat resulting in thermal damage to the case and the potential for fire damage or injury.
- What to do
- Stop using it and contact the seller or manufacturer for a refund, repair or replacement.
Product information
| Type | Electrical appliances and equipment – Mobile power unit |
|---|---|
| Brand | Steelcase |
| Country of Origin | China |
| Product description | A portable battery system featuring a mobile power unit and charging tray. |
| Product Report and Image | Link to Product Report and PDF |
Affected serial numbers
| Description | Range |
|---|---|
| Any unit with the code “9”, “A”, or “B” | AFZ—XXXX—9—XX—X—XXXXX, AFZ—XXXX—A—XX—X—XXXXX, AFZ—XXXX—B—XX—X—XXXXX |
| Any unit with the code “C” and a code within “01 – 28” in | AFZ—XXXX—C—01—X—XXXXX through AFZ—XXXX—C—28—X—XXXXX |
Hazard
The Flex Mobile Power units from a series of production dates from the start of production in 2019 to May 2022, may overheat resulting in thermal damage to the case and the potential for fire damage or injury. The overheating issues resulted from leaking from individual battery cells within the units, causing corrosion.
The product is not in compliance with the safety objectives of the Electrical Equipment (Safety) Regulations 2016.
There have been 9 overheating incidents reported in several countries. There have been no injuries reported with any of the incidents.
Corrective action
The product has been recalled from end users. For further information, please access the Steelcase recall alert at the following link: https://www.steelcase.com/eu-en/product-safety-recall-steelcase-flex-mobile-power-units/
All customers will be contacted directly by Steelcase or Steelcase dealers to arrange for removal of the batteries by a licensed recycling company, and supplied with new production batteries. The collection and replacement process is ongoing.
Additional information
PSD case number: 2403-0063
Notified by: Health and Safety Executive
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 4 June 2024. This page summarises an official notice. Details can change – always follow the official notice.