Step Down Transformer
- Affected
- Step-down transformer used to translate the voltage of devices down to smaller outputs.
- The problem
- The product presents a serious risk of electric shock as the transformer had not been provided with a dedicated earthing terminal. If a surge in a current or a fault with the product were to occur, the product could become live and electrocute the user.
- What to do
- The import has been rejected and destroyed at the border.
Product information
| Type | Electrical appliances and equipment – Step down transformer |
|---|---|
| Model | ST-2000VA |
| SKU | G1065-VTC-20SJ-UK |
| Other Product Identifiers | INT0001-B2C-20230721113231, RVG105-230811-0002-352, S2CNSHAGoodCang_UK230034 |
| Country of Origin | China |
| Product Description | Step-down transformer used to translate the voltage of devices down to smaller outputs. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of electric shock as the transformer had not been provided with a dedicated earthing terminal. If a surge in a current or a fault with the product were to occur, the product could become live and electrocute the consumer. The plug fitted to this sample did not comply with BS1363. The instructions supplied with the product are inadequate as they did not contain sufficient information to ensure the correct and safe use of the equipment. The electrical equipment had also not been marked with the name, trademark, or other means for the identification of the manufacturer as required by the regulation.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The import has been rejected and destroyed at the border.
Additional information
PSD case number: 2310-0237
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 6 November 2023. This page summarises an official notice. Details can change – always follow the official notice.