Subaru Crosstrek recall: SRT 382 – Incorrect Vertical Load Value on Trailer Hitch Label for 2024-2025MY Crosstrek Vehicles
- What's wrong
- For 2024-2025MY Crosstrek vehicles equipped with the genuine accessory trailer hitch for the European market the trailer hitch carries a vertical load value on its label that is lower than the vehicle’s vertical load value indicated in the Certificate of Conformity (CoC).
- What to do
- Contact a Subaru dealer to book the free repair. For all the vehicles with the affected parts Subaru dealers will replace the trailer hitch assembly with the countermeasure part.
What’s wrong
For 2024-2025MY Crosstrek vehicles equipped with the genuine accessory trailer hitch for the European market the trailer hitch carries a vertical load value on its label that is lower than the vehicle’s vertical load value indicated in the Certificate of Conformity (CoC).
The fix
For all the vehicles with the affected parts Subaru dealers will replace the trailer hitch assembly with the countermeasure part.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Crosstrek | 1 Jan 2024 | 31 Dec 2025 | 70 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 1 June 2026. This page summarises an official notice. Details can change – always follow the official notice.