SUPOR Electric Hot Pot
- Affected
- A dark brown/beige electrical hotpot with lid and two handles to either side. Packaged in a brown cardboard box with black text.
- The problem
- The product presents a serious risk of fire as it is inadequately earthed.
- What to do
- The product has been withdrawn from sale. If you own one, stop using it and contact the seller.
Product information
| Type | Electrical appliances and equipment – Electric Hot Pot |
|---|---|
| Brand | SUPOR |
| Model | H2727FK622 |
| Barcode | 00599323022305705 |
| Country of Origin | China |
| Product Description | A dark brown/beige electrical hotpot with lid and two handles to either side. Packaged in a brown cardboard box with black text. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of fire as the plug does not meet the dimensional requirements of BS 1363. As the plug does not make a proper connection with the socket, it could overheat and cause a fire. Additionally, the plug failed to meet the requirements of BS 1362 as the plug did not have any facilities for a fuse. The lack of fuse protection means that the product does not cut off electricity under fault conditions and could therefore result in the lead or appliance to overheating.
Some of the required documentation and markings were not present.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.
Corrective action
The product has been withdrawn from the market.
Additional information
PSD number: 2409-0098
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 3 October 2024. This page summarises an official notice. Details can change – always follow the official notice.