Suzuki Across recall: In the plug-in hybrid system when the battery voltage drops due to continued use of EV mode in cold temperatures sudden acceleration may result in insufficient battery charge-discharge control and a lower voltage than expected. This may cause the warning light to come on and the hybrid system to shut down. This could result in a loss of drive and an increased risk of a crash.
- What's wrong
- In the plug-in hybrid system when the battery voltage drops due to continued use of EV mode in cold temperatures sudden acceleration may result in insufficient battery charge-discharge control and a lower voltage than expected. This may cause the warning light to come on and…
- What to do
- Contact a Suzuki dealer to book the free repair. Reprogram the hybrid vehicle control ECU.
What’s wrong
In the plug-in hybrid system when the battery voltage drops due to continued use of EV mode in cold temperatures sudden acceleration may result in insufficient battery charge-discharge control and a lower voltage than expected. This may cause the warning light to come on and the hybrid system to shut down. This could result in a loss of drive and an increased risk of a crash.
The fix
Reprogram the hybrid vehicle control ECU.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Across | 8 Jun 2020 | 11 Jun 2021 | 234 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 3 March 2023. This page summarises an official notice. Details can change – always follow the official notice.