T POWER Replacement Adapter sold via Amazon
- Affected
- A black replacement charger with a 3-pin plug.
- The problem
- The product presents a serious risk of electric shock as it has poor mechanical strength and a lack of acceptable creepage distance.
- What to do
- Removal of the listing by the online marketplace (Amazon). We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Electrical appliances and equipment – Replacement charger |
|---|---|
| Brand | T-Power |
| Model number | T-UV-5-2 |
| Amazon ASIN | B071JCWFJ5 |
| Country of Origin | China |
| Product Description | A black replacement charger with a 3-pin plug. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of electric shock as it has poor mechanical strength and a lack of acceptable creepage distance. During drop and impact tests the enclosure opened giving users access to live parts. There was also found to be a creepage distance of 0mm, which could result in the product becoming live, potentially giving the user an electric shock if they were to touch an accessible live part. The product also failed electrical strength tests and was missing the Class II equipment marking on the label.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
Removal of the listing by the online marketplace (Amazon). We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2302-0089
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 18 April 2023. This page summarises an official notice. Details can change – always follow the official notice.