Tala The Muse Lamp
- Affected
- Portable lantern style lamp in various colours
- The problem
- The product presents a risk of fire as a fault with the light bulb may cause the battery to overheat and ignite.
- What to do
- Affected customers are advised to go to The Muse Bulb Replacement Programme or contact the customer support team at productquality@tala.co.uk or +44 7700 170343.
Product information
| Type | Electrical appliances and equipment – Portable lamp |
|---|---|
| Model | The Muse Portable Lamp, fitted with A60 12V LED Bulb. |
| Batches | 07/21, 10/21, 11/21, 04/22, 07/22, 08/22, 09/22, 11/22, 12/22, 04/23, 09/23, 11/23, 01/24 |
| Barcodes | 5060400159789, 5060400159796, 5060400159802, 5060400159772, 5060915710529, 5060915710369, 5060915711731 |
| Country of Origin | China |
| Product Description | Portable lantern style lamp in various colours |
| Product Report and Image | Link to product image and PDF |
Hazard
The lamp presents a risk of fire as it has been identified that there is a reliability issue with an electronic component (rectifying diode). This could result in bulb failure which could overheat the battery and result in fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
Tala has launched a modification programme.
Affected customers are advised to go to The Muse Bulb Replacement Programme or contact the customer support team at productquality@tala.co.uk or +44 7700 170343.
Additional information
PSD number: 2408-0024
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 14 August 2024. This page summarises an official notice. Details can change – always follow the official notice.