Tesco recalls Tesco 18 Cupcakes because of undeclared soya
- Affected
- Tesco 18 Cupcakes
- The problem
- Soya
- Allergen
- Soya – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
- What to do
- If you have bought the above product and have an allergy to soya, do not eat it. Instead, return it to the store from where it was bought for a full refund, with or without a receipt. For more information contact Tesco Customer Services on 0800 505 555.
Products affected
Tesco 18 Cupcakes
- Batch code 24026 · Best before 27 February 2024
Risk
Soya
This product contains soya making it a possible health risk for anyone with an allergy to soya.
Action taken by the company
Tesco is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a recall notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product.
What you should do
If you have bought the above product and have an allergy to soya, do not eat it. Instead, return it to the store from where it was bought for a full refund, with or without a receipt. For more information contact Tesco Customer Services on 0800 505 555.
More information
Tesco is recalling Tesco 18 Cupcakes because some packs have been mispacked with Tesco 12 Party Cupcakes that contain soya, which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to soya.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 2 February 2024. This page summarises an official notice. Details can change – always follow the official notice.