Tesco recalls Tesco Free From Bran Flakes because of undeclared milk and hazelnut
- Affected
- Tesco Free From Bran Flakes
- The problem
- Milk and Hazelnut (nuts)
- Allergen
- Hazelnut, Milk, Nuts – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
- What to do
- If you have bought the above product and have an allergy or intolerance to milk or milk constituents and/or an allergy to hazelnut (nuts) do not eat it. Instead, return it to a Tesco store for a full refund, no receipt is required. For further details please contact Tesco customer…
Products affected
Tesco Free From Bran Flakes
- Pack size: 300g
- Best before 26 May 2024
Risk
Milk and Hazelnut (nuts)
This product may contain milk and hazelnut (nuts) making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents and/or an allergy to hazelnut (nuts).
Action taken by the company
Tesco is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a recall notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought the above product and have an allergy or intolerance to milk or milk constituents and/or an allergy to hazelnut (nuts) do not eat it. Instead, return it to a Tesco store for a full refund, no receipt is required. For further details please contact Tesco customer services on 0800 505 555.
More information
Tesco is recalling Tesco Free From Bran Flakes because some packs may contain a small amount of another cereal variant (chocolate pillows) that contain milk and hazelnut (nuts) which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents and/or an allergy to hazelnut (nuts).
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 6 April 2023. This page summarises an official notice. Details can change – always follow the official notice.