Tesla Model S and Model X recall: Update Vehicle Firmware To Restore Post-Crash eCall Functionality
Yes – some of these vehicles are being recalled
- What's wrong
- On affected vehicles the eCall audio system will not operate in compliance with Regulations when the front passenger seat is occupied. As a result communications between the occupants of the vehicle and an eCall public safety answer point are unavailable post-crash.
- What to do
- Contact a Tesla dealer to book the free repair. Install modified software via an Over the Air (OTA) wireless update.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
On affected vehicles the eCall audio system will not operate in compliance with Regulations when the front passenger seat is occupied. As a result communications between the occupants of the vehicle and an eCall public safety answer point are unavailable post-crash.
The fix
Install modified software via an Over the Air (OTA) wireless update.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Model S | 7 Oct 2022 | 5 Apr 2024 | 67 |
| Model X | 27 Feb 2023 | 11 Jul 2024 | 57 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 7 March 2025. This page summarises an official notice. Details can change – always follow the official notice.