The Card Factory recalls Happy Easter Egg Hunt bag because various allergens are not declared in English
- Affected
- Happy Easter Egg Hunt bag
- The problem
- Milk, peanuts, soya. It may also contain other cereals containing gluten, egg and nuts.
- Allergen
- Egg, Gluten, Milk, Nuts, Peanuts, Soya – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
- What to do
- If you have bought the above product and have an allergy to nuts, peanuts and/or soya, and/or an allergy or intolerance to cereals containing gluten, egg and/or milk or milk constituents do not eat it. Instead, return it to a Card Factory store for a full refund. For further enquiries…
Products affected
Happy Easter Egg Hunt bag
- Pack size: 198g
- Best before end date: January 2024
Risk
Milk, peanuts, soya. It may also contain other cereals containing gluten, egg and nuts.
This product contains milk, peanuts, and soya which are not listed in English on the label. The product also states that it may contain cereals containing gluten, egg and other nuts. This means the product is a possible health risk for anyone with an allergy to nuts, peanuts and/or soya, and/or an allergy or intolerance to cereals containing gluten, egg and/or milk or milk constituents
Action taken by the company
The Card Factory is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product.
What you should do
If you have bought the above product and have an allergy to nuts, peanuts and/or soya, and/or an allergy or intolerance to cereals containing gluten, egg and/or milk or milk constituents do not eat it. Instead, return it to a Card Factory store for a full refund. For further enquiries please contact customerservice@cardfactory.co.uk
More information
The Card Factory is recalling Happy Easter Egg Hunt bag because it contains milk, peanuts, and soya which are not listed in English on the label. The product also states that it may contain cereals containing gluten, egg, and other nuts. This means the product is a possible health risk for anyone with an allergy to nuts, peanuts and/or soya, and/or an allergy or intolerance to cereals containing gluten, egg and/or milk or milk constituents.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 8 March 2023. This page summarises an official notice. Details can change – always follow the official notice.