Allergy alert 15 May 2019

The Jordans & Ryvita Company recalls Dorset Cereals Simply Oat Granola because of undeclared nuts

Yes – this has been recalled
Affected
Dorset Cereals Simply Oat Granola
The problem
Nuts
Allergen
Almond, Cashew, Hazelnut, Nuts – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
What to do
If you have bought the above product and have an allergy to nuts, do not eat it. Instead return it to the store from where it was bought for a full refund.
Source: Food Standards Agency Official notice ↗

Products affected

Dorset Cereals Simply Oat Granola

  • Pack size: 550g
  • Batch code 24 02 2020 GCP9116 · Best before 24 February 2020

Risk

Nuts
This product contains almond, cashew nuts and hazelnuts making it a possible health risk for anyone with an allergy to nuts.

Action taken by the company

The Jordans & Ryvita Company is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tells them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought the above product and have an allergy to nuts, do not eat it. Instead return it to the store from where it was bought for a full refund.

More information

The Jordans & Ryvita Company is recalling Dorset Cereals Simply Oat Granola because it contains almonds, cashew nuts and hazelnuts which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to nuts.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 15 May 2019. This page summarises an official notice. Details can change – always follow the official notice.

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