The National Trust recalls biscuits due to a labelling error
- Affected
- National Trust Biscuits Duo Pack - White Chocolate & Raspberry and Oat & Apple Crumble; National Trust Cranberry & Orange Biscuits; National Trust Biscuits Duo Pack - Orange & Almond and Chocolate & Hazelnut
- The problem
- Peanuts and or tree nuts
- Allergen
- Nuts, Peanuts – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
- What to do
- If you have bought any of the above products and have an allergy to peanuts and/or tree nuts, do not eat them. Instead return them to the place from where they were bought for a full refund.
Products affected
National Trust Biscuits Duo Pack – White Chocolate & Raspberry and Oat & Apple Crumble
- Product code: 50033152
National Trust Cranberry & Orange Biscuits
- Product code: 50032140
National Trust Biscuits Duo Pack – Orange & Almond and Chocolate & Hazelnut
- Product code: 50033151
Risk
Peanuts and or tree nuts
These products may contain nuts making them a possible health risk for anyone with an allergy to peanuts and/or tree nuts.
Action taken by the company
The National Trust is recalling the above products from customers. The company has also issued point-of-sale notices to its customers. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the products. Please see the attached notices.
What you should do
If you have bought any of the above products and have an allergy to peanuts and/or tree nuts, do not eat them. Instead return them to the place from where they were bought for a full refund.
More information
The National Trust is recalling a range of biscuits as they have been prepared and manufactured in a factory that also handles peanuts and/or tree nuts and is missing ‘may also contain peanuts or tree nuts’ within the allergen statement on the label. This means the products are a possible health risk for anyone with an allergy to peanuts and/or tree nuts.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 5 October 2018. This page summarises an official notice. Details can change – always follow the official notice.