Recall Serious risk 14 January 2025

The St Ives Co. A Cornish Christmas Candle

Yes – this has been recalled
Photo of The St Ives Co. A Cornish Christmas Candle
Photo: official notice
Affected
Candle in a black glass container with a screw-top lid.
The problem
The product presents a serious risk of fire as, when extinguished, the wick continues to smoke and glow for an excessive amount of time, potentially leading to it re-igniting inadvertently.
What to do
Owners of this product should stop using this product immediately and contact the retailer by email at: hello@thestivesco.co.uk for further information.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Decorative Article – Candle
Brand The St Ives Co.
Batch 151
Country of Origin United Kingdom
Product Description Candle in a black glass container with a screw-top lid.
Product Report and Image Link to product image and PDF

Hazard

The product presents serious risk of fire as, when extinguished, the wick continues to glow and smoke for an excessive time, which does not meet the requirements of the relevant standard. There is therefore a risk of the candle re-igniting and causing a fire.

The product does not meet the requirements of the General Product Safety Regulations 2005.

Corrective action

The product has been recalled from end users by The St Ives Co Ltd.

Owners of this product should stop using this product immediately and contact the retailer by email at: hello@thestivesco.co.uk for further information.

Additional information

PSD case number: 2501-0046

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 14 January 2025. This page summarises an official notice. Details can change – always follow the official notice.

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