Vehicle recall 14 April 2025

Toyota (Gb) Proace Ev and Proace City Ev recall: Insufficient Traction battery control unit software on certain Toyota Proace City BEV and Proace BEV

Yes – some of these vehicles are being recalled
What's wrong
For affected vehicles there is an error in the specific software calibrations of the traction (high voltage) battery control unit. As a consequence a false detection of the battery cell voltage and/or the battery temperature could occur leading to loss of drive.
What to do
Contact a Toyota (Gb) dealer to book the free repair. Update the software of the traction battery control unit.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

For affected vehicles there is an error in the specific software calibrations of the traction (high voltage) battery control unit. As a consequence a false detection of the battery cell voltage and/or the battery temperature could occur leading to loss of drive.

The fix

Update the software of the traction battery control unit.

Vehicles affected

Model Built from Built to Vehicles
Proace Ev 1 Jul 2022 28 Feb 2023 1
Proace City Ev 1 Jul 2022 28 Feb 2023 173

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 14 April 2025. This page summarises an official notice. Details can change – always follow the official notice.

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