Travel Adapter TG-TA2
- Affected
- White EU 2 pin to UK 3 pin travel adapter.
- The problem
- The product presents a risk of electric shock as the plug does not meet the constructional or dimensional requirements of BS 1363.
- What to do
- Owners are advised to stop using the product immediately. The importer has withdrawn the product from the market and instructed each retailer to recall affected products sold to end users.
Product information
| Type | Electrical appliances and equipment – Travel Adapter |
|---|---|
| Model number | TG-TA2 |
| Barcode | 5061008650449 |
| Sales period | January 2023 to October 2024 |
| Country of Origin | China |
| Product Description | White EU 2 pin to UK 3 pin travel adapter. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of electric shock as the plug does not meet the constructional or dimensional requirements of BS 1363.
As the neutral pin does not meet the required minimum distance of 9.5mm to the outside edge, the user could receive an electric shock when inserting or removing the plug from the socket.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.
Corrective action
Owners are advised to stop using the product immediately. The importer has withdrawn the product from the market and instructed each retailer to recall affected products sold to end users.
Please return your adapter to your place of purchase for a refund, or contact the importer, Top Gift Limited on 02085 740 220 or accounts@top-gift.co.uk. Further information can be accessed on the Top Gift website at: https://top-gift.co.uk/
Additional information
PSD notification: 2410-0054
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 3 December 2024. This page summarises an official notice. Details can change – always follow the official notice.