TriOn Pharma recalls Aactive D3 2000iu/ml supplements because of excess levels of Vitamin D3
- Affected
- Aactive D3 2,000iu/ml Oral Drops; Aactive D3 2,000iu/ml Oral Solution
- The problem
- High levels of vitamin D3 have been found in the products listed above.
- What to do
- If you have bought any of the above products do not consume them. Instead, return them to the store from where they were bought for a full refund. For more information contact TriOn Pharma on 02392 255770 or info@trionpharma.co.uk
Products affected
Aactive D3 2,000iu/ml Oral Drops
- Pack size: 20ml
- Batch code LS23317 · Best before November 2025
Aactive D3 2,000iu/ml Oral Solution
- Pack size: 50ml
- Batch code LS23318 · Best before November 2025
Risk
High levels of vitamin D3 have been found in the products listed above.
Excessive intakes of vitamin D can cause various adverse health effects because of hypercalcaemia (high blood calcium level). Symptoms and signs may include anorexia, nausea, vomiting, weakness, lethargy, constipation and non-specific aches and pains, as well as thirst, polyuria, weight loss and cardiac dysrhythmias.
Action taken by the company
TriOn Pharma is recalling the above products. Point of sale notices will be displayed in all retail stores that are selling these products. These notices explain to customers why the products are being recalled and what to do if they have bought the products. Please see the attached notice.
What you should do
If you have bought any of the above products do not consume them. Instead, return them to the store from where they were bought for a full refund. For more information contact TriOn Pharma on 02392 255770 or info@trionpharma.co.uk
More information
TriOn Pharma is recalling two food supplement products. Aactive D3 Drops and Aactive D3 Solution because they contain higher levels of vitamin D3 than written on the label.
This alert was published on Wednesday 8 January 2025 and updated on Thursday 9 January 2025 with a point of sale notice featuring product images.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 8 January 2025. This page summarises an official notice. Details can change – always follow the official notice.