TUMAKOU High Frequency Beauty Machine sold via Amazon
- Affected
- A white glass high frequency beauty device in light blue cardboard packaging.
- The problem
- The product presents a high risk of electric shock as it features a poor-quality earth connection and allows access to live parts.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – Beauty device |
|---|---|
| Brand | TUMAKOU |
| Amazon ASIN | B0B259ZX99 |
| SKU | X001OGIDIX |
| Country of Origin | China |
| Product description | A white glass high frequency beauty device in light blue cardboard packaging. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a high risk of electric shock as it features a poor-quality earth connection and allows access to live parts. The body of the appliance was not permanently fixed and could be separated without the use of a tool. If the product were to fail, and become live, the user may receive an electric shock. The instructions were inadequate as they did not contain sufficient information to ensure the correct and safe use of the equipment. Some of the required documentation and markings were not present.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The import has been rejected at the border.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2309-0099
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 22 December 2023. This page summarises an official notice. Details can change – always follow the official notice.