UK/US/AU/EU Universal to AC Power Plug Adaptor
- Affected
- UK/US/AU/EU white universal travel adaptor with red shuttering supplied in grey cloth bag with instruction page.
- The problem
- The adaptor presents a risk of electric shock due to access to live parts.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – travel adaptor |
|---|---|
| Country of Origin | China |
| Product description | UK/US/AU/EU white universal travel adaptor with red shuttering supplied in grey cloth bag with instruction page. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The design of the adaptor allows multiple adaptor pins to be open at once. If in use, live parts are accessible presenting a serious risk of electric shock.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from end users.
The listing has been removed from the online marketplace (Wish).
Additional information
PSD case number: 2012-0171
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 22 January 2021. This page summarises an official notice. Details can change – always follow the official notice.