Universal AC/DC Adapter 30W / 12W sold via Wish

- Affected
- Black universal power adapter with two-pin plug supplied in white cardboard packaging with an image of the product on the face.
- The problem
- The product presents a risk of electric shock due to accessible live parts.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – Universal Adapter |
|---|---|
| Model Number | 30W / 12W |
| WISH ID | 594ce53efc876f3d541052de |
| Listing Name | 100-240V TO 3V,4.5V,5V,6V,7.5V,9V,12V 30W Universal Adjustable AC/DC Charger Adapter Switching Power Supply +5V 2.1A USB Port |
| Country of Origin | China |
| Product description | Black universal power adapter with two-pin plug supplied in white cardboard packaging with an image of the product on the face. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a risk of electric shock as live parts are accessible to users. If the users touches these parts when the product is in use, they may receive an electric shock.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been withdrawn from the market.
The listing has been removed by the online marketplace (Wish).
Additional information
PSD case number: 2207-0381
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 26 July 2023. This page summarises an official notice. Details can change – always follow the official notice.