Safety warning Medium risk 26 July 2023

Universal AC/DC Adapter 30W / 12W sold via Wish

Yes – there is an official safety warning for this
Photo of Universal AC/DC Adapter 30W / 12W sold via Wish
Photo: official notice
Affected
Black universal power adapter with two-pin plug supplied in white cardboard packaging with an image of the product on the face.
The problem
The product presents a risk of electric shock due to accessible live parts.
What to do
The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Universal Adapter
Model Number 30W / 12W
WISH ID 594ce53efc876f3d541052de
Listing Name 100-240V TO 3V,4.5V,5V,6V,7.5V,9V,12V 30W Universal Adjustable AC/DC Charger Adapter Switching Power Supply +5V 2.1A USB Port
Country of Origin China
Product description Black universal power adapter with two-pin plug supplied in white cardboard packaging with an image of the product on the face.
Product Report and Image Link to Product Image and PDF

Hazard

The product presents a risk of electric shock as live parts are accessible to users. If the users touches these parts when the product is in use, they may receive an electric shock.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

The product has been withdrawn from the market.

The listing has been removed by the online marketplace (Wish).

Additional information

PSD case number: 2207-0381

Notified by: Office for Product Safety and Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 26 July 2023. This page summarises an official notice. Details can change – always follow the official notice.

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