Universal Travel Adaptor 931E
- Affected
- White universal travel adaptor with USB output.
- The problem
- The product presents a risk of electric shock as the shutters do not prevent access to live parts.
- What to do
- Consumers who own the product are advised to stop using it immediately and contact the distributor they purchased from for redress.
Product information
| Type | Electrical appliances and equipment – Adaptors (Electrical) |
|---|---|
| Model | 931E |
| Barcode | 7982546889420 |
| Country of Origin | China |
| Product Description | White universal travel adaptor with USB output. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of electric shock because the shutters do not prevent access to live internal parts. A consumer could touch these parts and receive an electric shock. In addition, the plug face does not meet the dimensional requirements of BS 1363 and does not make a secure connection with the socket. Improvements are also required to product labelling and marking.
The product does not meet the requirements of the Plugs & Sockets etc. (Safety) Regulations 1994.
Corrective action
The local authority is requiring the recall of the product from end users.
Consumers who own the product are advised to stop using it immediately and contact the distributor they purchased from for redress.
Additional information
PSD notification number: 2601-0268
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 25 June 2026. This page summarises an official notice. Details can change – always follow the official notice.