Update 1: Cheshire Farm recalls Caramelized Biscuit and Biscoff Ice Cream because of undeclared hazelnuts
- Affected
- Cheshire Farm Caramelized Biscuit Ice Cream; Cheshire Farm Biscoff Ice Cream
- The problem
- Hazelnuts
- Allergen
- Hazelnut, Nuts – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
- What to do
- If you have bought the above products and have an allergy to nuts do not eat them. Instead return them to the store from where they were bought for a full refund. For more information, please contact Cheshire Farm at: info@cheshirefarmicecream.co.uk
Products affected
Cheshire Farm Caramelized Biscuit Ice Cream
- Pack size: 1L
- Batch code L24150 · Best before 29 November 2025
Cheshire Farm Biscoff Ice Cream
- Pack size: 1L
- Batch code L23139 L23261 · Best before 19 November 2024 18 March 2025
Risk
Hazelnuts
These products contain hazelnuts making them a possible health risk for anyone with an allergy to nuts.
Action taken by the company
Cheshire Farm is recalling the above products from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the products. Please see the attached notice.
What you should do
If you have bought the above products and have an allergy to nuts do not eat them. Instead return them to the store from where they were bought for a full refund. For more information, please contact Cheshire Farm at: info@cheshirefarmicecream.co.uk
More information
Cheshire Farm is recalling Caramelized Biscuit Ice Cream and Biscoff Ice Cream because they contain hazelnuts which is not mentioned on the label. This means the products are a possible health risk for anyone with an allergy to nuts. This recall has been updated to include the Biscoff Ice Cream.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 24 February 2025. This page summarises an official notice. Details can change – always follow the official notice.