Update 1: Ferrero recalls a selection of Kinder products because of the possible presence of Salmonella
- Affected
- Kinder Surprise; Kinder Surprise; Kinder Mini eggs; Kinder Egg Hunt Kit; Kinder Schokobons
- The problem
- The possible presence of Salmonella in the products listed above.
- What to do
- If you have bought the above products do not eat them. Instead, please contact the Ferrero consumer careline on consumers.uk@ferrero.com or 0330 053 8943 UK or +44 (0)330 053 8943 Ireland to obtain a full refund.
Products affected
Kinder Surprise
- Pack size: 20g and 20g x 3
- Best before All dates up to and including 07 October 2022
Kinder Surprise
- Pack size: 100g
- Best before All dates from 20 April 2022 up to and including 21 August 2022
Kinder Mini eggs
- Pack size: 75g
- Best before All dates from 20 April 2022 up to and including 21 August 2022
Kinder Egg Hunt Kit
- Pack size: 150g
- Best before All dates from 20 April 2022 up to and including 21 August 2022
Kinder Schokobons
- Pack size: 200g
- Best before All dates from 20 April 2022 up to and including 21 August 2022
Risk
The possible presence of Salmonella in the products listed above.
Symptoms caused by Salmonella usually include fever, diarrhoea and abdominal cramps.
Action taken by the company
Ferrero is recalling the above products. Point of sale notices will be displayed in retail stores that are selling these products. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the products. Please see the attached notice.
What you should do
If you have bought the above products do not eat them. Instead, please contact the Ferrero consumer careline on consumers.uk@ferrero.com or 0330 053 8943 UK or +44 (0)330 053 8943 Ireland to obtain a full refund.
More information
Ferrero is extending their precautionary action of recalling additional Kinder products because they might be contaminated with Salmonella. This PRIN is an update to include additional Kinder products and best before dates.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 6 April 2022. This page summarises an official notice. Details can change – always follow the official notice.