Recall 17 June 2021

Update 1: Fold Hill Foods recall several cat food products because of safety concerns

Yes – this has been recalled

Affected: Applaws Cat Dry Chicken; Applaws Cat Dry Chicken & Salmon; AVA Adult Mature Chicken 7+; AVA Senior Chicken 12+; AVA Sensitive Skin & Stomach; AVA Weight Management
The problem: There is concern on the safety of the products listed above. There has been an increase in cases of pancytopenia in cats and there is a possible link to the cat food products listed above. Pancytopenia is a very rare condition wherein the number of…
What to do: If you have bought any of the above products you should stop feeding them to your cat. If you have bought an AVA product contact www.petsathome.com and fill out the contact form on the help page or livechat. If you have bought an Applaws product contact www.applaws.com/uk/contact-us. If you have…

Source: Food Standards Agency Official notice ↗

Products affected

Applaws Cat Dry Chicken

Pack size: 400g, 2kg and 7.5kg
Batch code GB218E5009 · Best before All date codes

Applaws Cat Dry Chicken & Salmon

Pack size: 400g, 2kg and 7.5kg
Batch code GB218E5009 · Best before All date codes

AVA Adult Mature Chicken 7+

Pack size: 2kg and 4kg
Batch code All batch codes · Best before All date codes

AVA Senior Chicken 12+

Pack size: 2kg
Batch code All batch codes · Best before All date codes

AVA Sensitive Skin & Stomach

Pack size: 1.5kg
Batch code All batch codes · Best before All date codes

AVA Weight Management

Pack size: 1.5kg
Batch code All batch codes · Best before All date codes

AVA Hairball

Pack size: 1.5kg
Batch code All batch codes · Best before All date codes

AVA Oral Care

Pack size: 1.5kg
Batch code All batch codes · Best before All date codes

AVA British Shorthair

Pack size: 1.5kg
Batch code All batch codes · Best before All date codes

AVA Persian

Pack size: 1.5kg
Batch code All batch codes · Best before All date codes

AVA Maine Coon

Pack size: 1.5kg
Batch code All batch codes · Best before All date codes

by Sainsbury’s Hypoallergenic Recipe complete dry cat food with Salmon 1+ Years

Pack size: 800g
Batch code All batch codes · Best before All date codes

Applaws Kitten Dry Chicken

Pack size: 400g, 2kg and 7.5kg
Batch code GB218E5009 · Best before All date codes

by Sainsbury’s Hypoallergenic Recipe complete dry cat food with Chicken 1+ Years

Pack size: 800g
Batch code All batch codes · Best before All date codes

Applaws Cat Dry Chicken & Lamb

Pack size: 400g, 2kg and 7.5kg
Batch code GB218E5009 · Best before All date codes

Applaws Cat Dry Chicken & Duck

Pack size: 400g, 2kg and 7.5kg
Batch code GB218E5009 · Best before All date codes

Applaws Cat Dry Ocean Fish

Pack size: 350g, 1.8kg and 6kg
Batch code GB218E5009 · Best before All date codes

Applaws Cat Dry Senior Chicken

Pack size: 400g, 2kg and 7.5kg
Batch code GB218E5009 · Best before All date codes

AVA Kitten Chicken

Pack size: 300g and 2kg
Batch code All batch codes · Best before All date codes

AVA Adult Chicken

Pack size: 300g, 2kg and 4kg
Batch code All batch codes · Best before All date codes

AVA Adult Fish

Pack size: 2kg
Batch code All batch codes · Best before All date codes

Risk

There is concern on the safety of the products listed above. There has been an increase in cases of pancytopenia in cats and there is a possible link to the cat food products listed above. Pancytopenia is a very rare condition wherein the number of blood cells (red, white and platelets) rapidly decreases, causing serious illness.

Action taken by the company

Fold Hill Foods is recalling the above products. Point of sale notices will be displayed in all retail stores that are selling these products. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the product. Please see the attached notices.

What you should do

If you have bought any of the above products you should stop feeding them to your cat. If you have bought an AVA product contact www.petsathome.com and fill out the contact form on the help page or livechat. If you have bought an Applaws product contact www.applaws.com/uk/contact-us. If you have bought a Sainsbury’s product contact www.sainsburys.co.uk/help or their Customer Careline on 0800 636262. If cat owners are concerned about the health of their pet then they should seek immediate advice from their vet.

More information

Fold Hill Foods is taking the precautionary action of recalling several hypoallergenic cat food products because of safety concerns. This product recall information notice has been updated to include all best before dates for Applaws products with the site code GB218E5009. This is not due to the identification of further safety concerns, but is a voluntary action by the manufacturer to make things easier for consumers to understand which products have been affected.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 17 June 2021. This page summarises an official notice. Details can change – always follow the official notice.