Update: Lidl recalls Duc De Coeur Salted Caramel & Chocolate Tartlets because soya is not emphasised in the ingredients list
- Affected
- Duc De Coeur Salted Caramel & Chocolate Tartlets
- The problem
- Soya
- Allergen
- Soya – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
- What to do
- If you have bought the above product and have an allergy to soya, do not eat it. Instead, return it to the store from where it was bought for a full refund (with or without receipt). For further details, contact 02039665566 (GB) or 02895684888 (NI) or by email: customer.care@lidl.co.uk.
Products affected
Duc De Coeur Salted Caramel & Chocolate Tartlets
- Pack size: 125g
- Best before All date codes
Risk
Soya
This product contains soya making it a possible health risk for anyone with an allergy to soya.
Action taken by the company
Lidl is recalling the above product from customers and have been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product.
What you should do
If you have bought the above product and have an allergy to soya, do not eat it. Instead, return it to the store from where it was bought for a full refund (with or without receipt). For further details, contact 02039665566 (GB) or 02895684888 (NI) or by email: customer.care@lidl.co.uk.
More information
Lidl recalls Duc De Coeur Salted Caramel & Chocolate Tartlets because it contains soya, which has not been emphasised (in bold) in the ingredients list. This means the product is a possible health risk for anyone with an allergy to soya.
This allergy alert has been updated to include distribution to Northern Ireland.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 1 February 2024. This page summarises an official notice. Details can change – always follow the official notice.