Vehicle recall 26 November 2016

Van Hool recall: Loss of directional control

Yes – some of these vehicles are being recalled
What's wrong
The material of certain front stub axle carriers may not be to specification and under extreme load conditions could crack. In the event of total failure a wheel could separate from the coach affecting directional control increasing the risk of collision.
What to do
Contact a Van Hool dealer to book the free repair. Recall the vehicles that are likely to be affected to identify the stub axle carriers. Where the stub axle carrier bears a casting identification showing it is affected the stub…
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

The material of certain front stub axle carriers may not be to specification and under extreme load conditions could crack. In the event of total failure a wheel could separate from the coach affecting directional control increasing the risk of collision.

The fix

Recall the vehicles that are likely to be affected to identify the stub axle carriers. Where the stub axle carrier bears a casting identification showing it is affected the stub axle will be replaced. Later (4/11 � 12/14) stub axle carriers could require material testing to identify if replacement is necessary.

Vehicles affected

Model Built from Built to Vehicles
Alicron 21 Jan 2010 31 May 2016 418
Astron 21 Jan 2010 31 May 2016 418
Astronef 21 Jan 2010 31 May 2016 418
Astromega 21 Jan 2010 31 May 2016 418

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 26 November 2016. This page summarises an official notice. Details can change – always follow the official notice.

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