Variodyn One Voice Alarm System

- Affected
- The VARIODYN ONE is a voice alarm system for buildings. The voice alarm system is used to inform people via loudspeakers – in everyday situations (e.g. announcements) and in emergencies (e.g. evacuation instructions in the event of a fire). It is used in large, publicly accessible buildings (e.g. shopping centres,…
- The problem
- The product presents a serious risk of injuries as, when activated, the alarm system may produce a sound that is too quiet.
- What to do
- The product has been withdrawn from sale. If you own one, stop using it and contact the seller.
Product information
| Type | Home Safety/Fire Prevention – Public Fire Alarms |
|---|---|
| Brand | Variodyn One |
| Country of Origin | China |
| Product Description | The VARIODYN ONE is a voice alarm system for buildings. The voice alarm system is used to inform people via loudspeakers – in everyday situations (e.g. announcements) and in emergencies (e.g. evacuation instructions in the event of a fire). It is used in large, publicly accessible buildings (e.g. shopping centres, schools, hotels, so-called “projects”). It is only sold to specialist installers and distributors, not to private households. |
| Product Report and Image | Link to product image and PDF |
Affected Part Numbers
| Part Numbers | Description |
|---|---|
| 585000 | INC w/o any optional modules |
| 585000.21 | INC w/ DAL Module 8 DAL ports & 12 GPIOs |
| 585000.22 | INC w/ DANTE Module 8X8 & 12 GPIOs |
| 585000.23 | INC w/ Aud In/ Out Module & 12 GPIOs |
| 585000.31 | INC-D G2 with 8 DAL ports & 14 GPIOs |
| 585000.32 | INC-DANTE G2 w/ 8×8 DANTE & 14 GPIOs |
| 585000.33 | INC-A G2 w/ 6 x audio IN/OUT & 14 GPIOs |
Hazard
The product presents a serious risk of injuries because, if an emergency were to occur, there is a risk the system may produce a sound that is too quiet. The INC has a preset alarm volume, however in some firmware versions, there is a defect that can cause an individual volume setting to apply to the entire system. If the alarm is not heard or heard too late by people in the building, they may be delayed in getting to safety and may be at risk of receiving injuries.
The product does not meet the requirements of Regulation (EC) 305/2011.
Corrective action
The product has been withdrawn from the market. Affected customers have been informed of the safety risk and actions to take, including a firmware update.
Additional information
PSD notification number: 2603-0279
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 20 April 2026. This page summarises an official notice. Details can change – always follow the official notice.