Veme Hair Removal Device and Adapter V401
- Affected
- White and pink plastic hair removal device with white power adapter and three-pin plug.
- The problem
- The product presents a high risk of electric shock as the plug dimensions do not meet the requirements of the relevant standard. The user could therefore touch live pins when inserting plug into socket and may receive an electric shock.
- What to do
- The import has been rejected at the border
Product information
| Type | Electrical appliances and equipment – Hair removal device |
|---|---|
| Device model number | V401 |
| Adapter model number | BSG048A-1204000UK |
| Country of Origin | China |
| Product description | White and pink plastic hair removal device with white power adapter and three-pin plug. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk of electric shock as the distance between the live pins and the edge of the plug is too short. A user could access the live pin when plugging in, or unplugging, the plug from the socket, and receive an electric shock.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.
Corrective action
The import has been rejected at the border.
Additional information
PSD case number: 2310-0200
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 12 April 2024. This page summarises an official notice. Details can change – always follow the official notice.